Frequently Asked Questions

When should I place an order? 

All rentals are on a first come first serve basis. The sooner you reserve your equipment the better. 

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What if I need to change my order? 

All changes must be made at least 48 hours prior to delivery. Additions to your order are welcomed and are subject to availability

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Do you require a deposit?

Yes, we require a 50% deposit (non-refundable) to guarantee your date.

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Can we move the date?

We will try our hardest to accommodate a date change, but we can’t guarantee this possibility. 

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Do you set up the equipment?

Picture Perfect Event Rentals sets up and takes down all equipment.

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Does our rental include an attendant?

The option is available at checkout for an additional fee. 

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Am I responsible for missing or damaged equipment?

Yes, the customer is responsible for missing or damaged parts and a replacement cost will be assessed. 

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